Our Clinic
At Prime Therapy Clinic our mission is to help you live a healthier, more fulfilling life with less pain.
Our values are centred around providing high quality, evidence based, patient centred care.
Our Values
Patient-Centred Care
- Listening to Patients: Your voice matters. We ensure that you feel heard and your concerns are addressed.
- Tailored Treatments: We deliver bespoke treatment plans tailored to your individual needs, goals and lifestyle
- Comprehensive Assessments: Our thorough case history, examination and detailed explanations help you understand the cause of your pain.
- Active Participation: We encourage you to take an active role in your treatment by formulating a treatment plan together taking your preferences into account and looking at ways you are able to help yourself.
Excellence in Care
- Evidence-Based Practice: We stay current with the latest research, continuously updating our knowledge through conferences and seminars. This ensures that you receive the best, most up-to-date care.
- Holistic Healthcare: Our approach considers both the biomechanical and psychosocial factors affecting your pain, promoting a comprehensive bio-psychosocial model of care.
- Healthy Lifestyle Promotion: We educate you on self-management strategies to prevent reliance on passive treatments and encourage a healthy lifestyle.
High Standards of Customer Care
- Professional Environment: Our clinic provides a professional, caring, and comfortable environment for your healthcare needs.
- Range of Treatments: We offer manual therapy, massage, exercise rehabilitation, and educational classes to help you achieve your health goals.
- Ongoing Evaluation: We continually reassess and re-evaluate your treatment plan, referring to other healthcare professionals when appropriate.
- Collaborative Care: Effective communication and openness with you and other healthcare professionals ensure comprehensive care for you.
To demonstrate our commitment to these values we are active members of several organisations and have worked to achieve quality awards and standards.
- We have been awarded and current hold the Royal College of Chiropractors quality mark for Patient Partnership.
- We are members of the BCA and have signed up to their patient charter which highlights the high standards of care patients should expect.
- We are a placement provider for London South Bank University Integrated Masters program.
- We are a research clinic that actively participates in clinical studies to support further progression within the field of MSK treatment.
Clinic
Take a look around our clinic
We are really proud of our welcoming, comfortable and professional clinic. Take a look at the virtual tour.
Mark Shepherd2024-04-05Had treatment for a injury from being hit by a car, Mark was extremely professional and gave a great treatment that have made my life a lot easier, and was contemplating changing jobs because of my injurie, now 3 months on feel so much better and don't have to change because treatment received. Thank you again Regards Mr shepherd.Przemek Murawski2024-04-04Fantastic serviceGLT2024-03-14Absolutely amazing service really friendly staff. I go regularly and feel amazing every time. I had been suffering for years with my back and most recently my neck. Highly recommendPhil Malone2023-10-07Great Service and a big thankyou to Mark and his team.Drew Small2023-08-01Couldn’t recommend a better chiropractor!! Sorted my 15 year back issue out after the first session and I’ve been going ever since. If you’ve ever thought about going then you need to.. I put it off for two years and I’m gutted I didn’t go sooner. The staff are very friendly and always remember little details from conversations from previous sessions. Mark is very professional I can’t thank him enough for helping me overcome my everyday pains 10/10Paul Cartwright2023-06-14Have a sports injury or need a good massage this is the place to go I have a problem with my achilles Mark and Katie have helped and its getting their they are amazing at their job helped me out alot if could give more then 5 stars I would thankyou Mark and KatieSue Blunt2023-04-09Over the last four years, chronic bursitis and tendonosis have completely dominated my life - I’ve been increasingly unable to sit or lie down without considerable discomfort and despite several cortisone injections, I was fast losing hope that things would ever improve. Then my husband discovered Prime Therapy Chiropractic Clinic in Grantham. I booked a course of five shockwave therapy treatments and within a few short weeks I started to feel the difference. Mark Jessop is a first-rate therapist, he’s a joy to deal with and really knows his stuff. What’s more his services are also very reasonably priced. At last I’m looking forward to a brighter future - thank you so much Mark.Christine Cragg2023-04-03Mark is an excellent therapist. I had suffered with Plantar Fasciitis for months and nothing I tried had helped. After having the shock wave treatment I have been pain free and that is since Aug 22. So happy.Rachel Broughton2022-12-21I have recently had ESWT at Prime Therapy, I was advised by an NHS consultant that this could help the insertional achilles tendinitis and haglunds deformity, however it not available in that NHS trust. I contacted Prime Therapy Chiropractic clinic to make an appointment to discuss the treatment. Mark offered no false promises when discussing the ESWT and how it works. After 5 sessions with Mark I am able to walk properly again and I am virtually pain free. I couldn't have wished for a better outcome!! I found the whole experience from booking an appointment to the treatment extremely easy and professional. I did feel very apprehensive when I first arrived but Mark was very friendly and knowledgeable. I would recommend anyone with this issue or something similar to contact Prime Therapy!!Google rating score: 4.9 of 5, based on 52 reviews